Meet The Instructor: Service Coaching With Jennica
I am Jennica Anderson. I am a customer experience consultant! I have been in operations leadership for over 15 years. I am the founder of S.E.A. Leaders Inc., a customer experience firm that provides small business owners with the tools and resources to be Service Experience Accountability Leaders in their industry. I help small businesses design experiences that gain and retain loyal customers, and provide sustainable growth through staff training, Cx Consulting, and Customer Support Outsourcing.
I have a passion for both service and small businesses. I want to share everything I have learned through my experience and education with small owner to improve the quality of their customer experience.